All orders are quality-checked and dispatched from our Jaipur hub within 24 to 48
hours (excluding weekends and public holidays).
Once shipped, last-mile delivery typically takes 2
to 7 business days, depending on your location.

To confirm your order and prevent nonserious checkouts, specific limited collection
drops require a small, non-refundable advance
token payment at checkout. You simply pay the
remaining balance directly to the courier
executive upon delivery.

Note: If a package is refused at the doorstep
or cannot be delivered after 3 contact
attempts by our couriers, the advance token is
forfeited as an operational commitment fee to
cover two-way logistics and packaging costs.

: You can update or cancel your order as
long as our warehouse team hasn't packaged or
assigned a shipping tracking ID to it yet. Once a
tracking ID is generated and handed over to our
courier partners, the shipment is in transit and
cannot be canceled or changed.

Because our drops are limited-run
collections, we do not offer cash refunds or store credits for "change of mind" or personal styling reference post-delivery. However, if you receive a defective piece or the
wrong item/size: In-Stock Items: We will issue a direct replacement or digital Store Credit valid for
365 days. Sold-Out Items: If the drop is completely sold out, our team will process either a full monetary refund back to your original payment method or issue equivalent Store Credit.

You must register your ticket on our compliance dashboard or via email within 7 calendar days of delivery recorded by the courier. Mandatory Unboxing Video: To protect you against courier tampering or transit damage, you must upload a single, continuous, unedited unboxing video. The video must clearly show the unopened outer shipping label, the unbroken packaging tape, and the full inspection of the garment in one frame. Please note that photos alone cannot be accepted for claims.